Frequently Asked Questions

Light Green AI builds practical Shopify software for merchants. SmartBadge is available now, while the other product concepts on this site are still in development.

SmartBadge is for Shopify merchants who want product labels to stay useful as inventory, catalogue details, and shopper interest change — without updating products manually or giving up control of what goes live.

SmartBadge - Product labels is our currently available Shopify app. Every other product page is labeled Coming soon and includes a support link for requesting pre-release access.

Yes. SmartBadge paid plans include a 30-day free trial, and a Free plan is also available. Coming-soon products do not have published pricing or trials yet.

We currently offer SmartBadge - Product labels for storefront badges from rules you control. Product Descriptions, SEO Optimizer, Bulk Writer, and Brand Voice are coming-soon concepts and are not yet available on Shopify.

SmartBadge - Product labels has a dedicated FAQ with setup, billing, and troubleshooting answers. Coming-soon products have an early-access contact form instead of documentation for features that are not yet available.

Our apps are designed to be lightweight. We only request the Shopify permissions we need and follow Shopify performance best practices so your storefront stays fast.

Yes. Open that product’s page and choose Contact support for early access. Select the product and tell us about your store so we can follow up when pre-release access becomes available.

Billing is handled through Shopify. Charges appear on your Shopify invoice according to the plan you select in each app.

Yes. You can upgrade, downgrade, or cancel from your Shopify billing settings. Changes typically take effect on your next billing cycle.

Uninstalling stops future charges for that app. Depending on the app, related data may be retained for a limited period per our privacy and data deletion policies.

We only request the permissions required for each app to work, follow Shopify’s security best practices, and never sell your store data. See each app’s Privacy Policy for details.

Visit our Data Deletion page for instructions, or contact support. You can also uninstall the app and follow Shopify’s standard uninstall / GDPR workflows.

App-specific Privacy Policies, Terms of Service, and Data Deletion instructions are linked from each app and from the Legal section in the footer.

Use the Contact Support form on our Support page. Include your store URL and a clear description of the issue so we can help faster.

We aim to reply within 24 hours on business days (Monday–Friday, 9:00 AM – 6:00 PM UTC).

Share the app name, your Shopify store URL, steps to reproduce the issue, screenshots if helpful, and any error messages you see.