SmartBadge - Product labels FAQ

SmartBadge - Product labels is a Shopify app that assigns storefront badges from rules you define. Basic rules match catalogue attributes. Performance rules use consented shopper activity such as views, cart adds, and completed checkouts. Badges render through a theme app extension. The app does not write Shopify product tags. AI rules are coming soon.

A consent-aware pixel records product views, cart adds, and completed checkouts. The app evaluates that activity alongside your catalogue, then your rules decide which products get a badge — automatically or through the review queue.

Install SmartBadge - Product labels from the Shopify App Store, approve the requested permissions, open the app from Shopify admin, then add the Product Badges block in the theme editor.

No. SmartBadge - Product labels is built for merchants. You create rules, review badge changes, and follow Insights from Shopify admin — no theme code edits.

Paid plans include a 30-day free trial. You won’t be charged until the trial ends, and you can switch to Free or cancel anytime before then.

Your rules qualify products from catalogue attributes or consented storefront activity. The app stores badge assignments and the theme block renders them on product pages.

Yes. Manual rules send proposed additions and removals to Review. Automatic rules can apply when conditions are met. You can pause a rule anytime.

Yes. Create basic rules from catalogue fields such as inventory, price, and dates, and performance rules from storefront activity. AI rules are not available at launch.

No. SmartBadge - Product labels does not add, remove, or modify Shopify product tags. Existing tags stay as you manage them.

Basic rules match catalogue attributes (inventory, price, dates, and more). Performance rules rank or qualify products from storefront activity collected after install. Shopify Admin order history is not backfilled.

Insights show consented storefront activity used by performance rules — views, cart adds, and completed checkouts — plus rule and badge status in the app.

Use Insights in the app to follow activity over your plan’s data history. Visitor ranges on plans are sizing guidance, not a billed meter.

Open SmartBadge - Product labels in your Shopify admin. History depth varies by plan (from 7 days on Free up to 365 days on Scale).

SmartBadge - Product labels offers Free ($0), Growth ($7), Pro ($14), and Scale ($35) per month. Plans differ by active basic and performance rules, data history, and schedule interval.

Yes. Upgrade or downgrade from Settings → Plan and billing in the app. Shopify processes the charge. You do not need to reinstall.

When your 30-day trial ends, you’ll be billed for the plan you chose — or you can switch to Free or cancel before then with no charge.

Visitor ranges are sizing guidance so you can pick a plan. They are not a billed meter in this version.

SmartBadge - Product labels requests read_products, read_inventory, write_pixels, read_customer_events, and read_themes. It does not request write_products, read_orders, or read_analytics, and it does not write product tags.

Anyone with access to the app in your Shopify admin can manage rules and settings, subject to your store’s staff permissions.

Yes. We follow Shopify’s security best practices, only use data to provide the app, and never sell your store data. See the SmartBadge - Product labels Privacy Policy for full details.

Yes. SmartBadge - Product labels works with Shopify store plans that support app embeds and Online Store 2.0 product templates compatible with the Product Badges block.

Badges render through a theme app block on compatible Online Store 2.0 product sections. Collection cards are not supported in this version. You add the block once in the theme editor.

Confirm the app is installed, the Product Badges block is on a compatible product section and saved, rules are active, and products match your conditions. Then recheck storefront status in Settings.

Rules may pause if they’ve been disabled, you’ve hit plan limits for active rules, or billing/trial status changed. Review the Rules section in the app for status details.

Visitor ranges are guidance, not a billed meter. If you need more active rules or longer history, upgrade in Settings → Plan and billing.

Uninstall from your Shopify admin under Apps. Uninstalling stops future charges. Badges stop rendering, and store data is scheduled for deletion as described on the Data Deletion page.

Reach out via our Support page with your store URL, screenshots, and steps to reproduce. We typically reply within 24 hours on business days.